A) The parquet warranty covers the abrasion resistance of the laminate surface of its products.
WARRANTY PERIOD
In residences; 10 years, for workplaces; 5 years
B) The stated warranty conditions apply upon presentation of the Warranty Certificate. When taking delivery of the material, request the invoice and a Warranty Certificate completed in full, signed and stamped by the seller.
Warranty Certificate must be requested and the document in question must be kept for the specified warranty period.
C) The warranty is invalid unless a Warranty Certificate bearing the seller’s stamp and signature and stating the invoice and delivery dates can be presented.
Even if a valid warranty certificate is presented, the issues described below that arise from not being used as specified in the usage and application (installation) instructions are not covered by the warranty.
a) Sanding, scraping and polishing on parquet,
b) Parquet's protection against fire, earthquake, flood, being submerged in water for a certain period of time, etc. exposure to natural disasters.
c) Sauna, bathroom, toilet, outdoor terrace etc. laying on wet floors,
d) In case of problems arising from failure to comply with the rules specified in the application (mounting) instructions.
e) If the floor on which the flooring will be made does not comply with the rules specified in the application (installation) instructions.
f) Abrasion, breakage and scratches that may occur as a result of incorrect assembly, disassembly and damage.
g) Inappropriate pressure, impact and mechanical damage to the panels
h) The Dealer who performs the installation is responsible for the problems that arise as a result of flooring that does not comply with the application instructions (installation).
i) Before installation, the flooring dealer must inspect the subfloor of the home or workplace. If its condition does not meet the installation instructions, the dealer must inform the customer. If the customer insists on proceeding, the dealer must obtain written confirmation from the customer. Otherwise, the dealer is responsible for any problems arising from the subfloor.
j) If the surface is damaged by using acid or similar chemicals, the product is not covered by the warranty.
k) Pieces of metal and stone can scratch the material. Therefore, the product must be protected by the user against such materials.
I) If the building gets water from the walls and windows or is flooded, the product is not covered by the warranty.
m) It should not be used on stair steps. Instead, ask for material that is produced for the steps and whose edges are protected.
n) The intended areas of use for AC3-31 and AC4-32 products are stated above. Installations that do not comply with these specifications are not covered by the warranty.
For example. Such as using a class 31 material in workplaces where human movement is intense, or using a class 32 product in an area where human movement is intense (workplace-business center), and using mixed flooring of class 31 and 32 products.
